Domestic Shipping

USA - A flat rate of $10 is charged to all orders unless large orders are placed, then additional small shipping charges may be added to ACCOMMODATE larger packages.  Most orders ship within 5 business days of order placement and delivery can take up to 7-10 business days depending on where you live.  We are not responsible for any lost, stolen, or damaged shipments, all of these claims must made with USPS.

 


International Shipping

International - We ship internationally using USPS First Class International. A flat rate of $20 is charged at the beginning of each order + an additional $5 will be charged per item added in your cart for all orders no matter the weight.  orders usually ship within 7 business days of placement and delivery takes 7-15 business days depending on where you live.  Additional duties may apply to your package once it has entered your country, low key ltd LLC is not responsible for these additional fees.  Customs law differs from country to country, so in some cases orders may get caught and inspected by customs which delays delivery. We are not responsible for any lost, stolen, or damaged shipments, all of these claims must be made with the shipping carrier.


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FREQUENTLY ASKED QUESTIONS


Q

"How do I get in touch about wholesale?"

A

Please send all wholesale inquiries to  -  subject005280@gmail.com

 

Q

"What if my product was defective upon arrival?"

A

Please contact us immediately and provide evidence of any issues with garments so we can get you a refund or an exchange.

 

Q

"What's your return policy?"

A

All sales are final. No refunds or exchanges.

 

Q

"IS there ever price discrpepancies or mistakes on your part?"

A

All prices listed are accurate to the best of our ability. In the rare case an item is mislisted, low key ltd. LLC. reserves the right to refuse to sell the item at the listed price.

Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that we shall have the right to refuse or cancel any such orders whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, low key ltd. LLC. shall issue a credit to your credit card account in the amount of the incorrect price.

Q

"PRIVACY POLICY FOR ONLINE PAYMENTS?"

A

Any information that Low Key Industries collects is for internal use only. Credit Card information is not saved.  Signing up for our newsletter is optional, and will inform you of all sales, events, new products, etc.  All these communications will come equipped with an opt-out feature. Your information is secured and encrypted with the Secure Socket Layer Software.


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Contact

For additional inquiries or comments, please contact us through this form.

 
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